User:Douglas.Bastien/About me

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Me, every morning when I wake up
Me, every morning when I wake up

Douglas Bastien is most excited facilitating collaboration and learning in the public sector. For 3 years as a research analyst on Web 2.0 in the federal Government of Canada, he facilitated interaction across the silos and beyond the hierarchy, sidestepped policies limiting the sharing and outreach of common public servants, organised free community-led knowledge-sharing events, and stimulated the adoption of Web 2.0 collaborative tools. Driving a community model where anyone can participate and everyone can lead, Douglas created an enduring community of Web 2.0 Practitioners supporting knowledge-sharing and collaboration that in turn improved his research capacity and for everyone involved.

Douglas developed his community building and social learning experience overseas in Hong Kong, working in the private sector as an Operations Manager with a community-based publishing company, as well as a government-licensed teacher for orphans at the Po Leung Kuk NGO headquarters.

Douglas currently works as the Online Capacity Development Facilitator at the Ontario Council for Agencies Serving Immigrants in Toronto, supporting collaboration and capacity in Ontario's vast immigrant settlement sector. With a deep interest in the confluence of the public sector and technology, Douglas completed a Masters of Public Administration on the use of Web 2.0 to Improve Efficiency in Government. Douglas also holds a Graduate certificate in Public Management and Governance and a Bachelors of Commerce in Management Information Systems with minor studies in Political Science. Douglas currently blogs on his site:

Areas of Expertise

  • Capacity development (Online Capacity Development Facilitator with the Ontario Council of Agencies Serving Immigrants)
  • Research
    (3 years as research analyst with the CSPS - Canada School of Public Service)
  • Information Management / Information Technology
    (Operations Manager 1.2 years overseas in Hong Kong, former Information Administrator with CIC, Undergraduate degree in Management Information Systems)
  • Public Management
    (Graduate degree (in progress) in Public Administration (focus: Public Policy); Graduate Certificate in Public Management and Governance; Policy Analyst experience with HRSDC, Minor studies in Political science)
  • Graphic Design
    (One year as a graphic designer in Montreal, and one year as a Production Manager on a magazine (content and advertising content, design and pre-press) in Hong Kong)
  • Web Development
    (10 years of graphic design experience, Web Development contract work/consultancy for 2 years, Web developer Co-op position with Industry Canada)
  • Education
    (TESL certificate; Hong Kong government-licensed English teacher attached to an NGO in Hong Kong)


  • Masters in Public Administration, thesis on the use of Collaborative tools in the Government of Canada.
  • Graduate Certificate from the University of Ottawa in Public Management and Governance (2007)
  • Bachelors of Commerce (B.Comm) in Management Information Systems (MIS) with a minors studies in Political Science from Concordia University in Montreal.

Previous GOC experience

Technical Knowledge

Web Graphics Programming Web 2.0 Tools
  • Adobe/Macromedia Dreamweaver
  • Adobe/Macromedia Fireworks
  • FTP Clients
  • MS Frontpage
  • Macromedia Contribute
  • Quark Xpress
  • Adobe Illustrator
  • Adobe InDesign
  • Adobe Photoshop
  • Adobe/Macromedia Flash
  • Adobe/Macromedia Fireworks
  • HTML
  • CSS
  • PHP
  • SQL
  • Visual Basic
I have installed & maintained:
(I was joking. There's no way I look at all like that every morning)
Personal tools